Win10 Serum install skips all presets and graphics

Started by hanzie

I wanted the Splice deal but I have had a persistent problem with the Serum installer. I tried the demo version directly from Xferrecords and ran it as administrator but it always skips most of the installation files. It's too fast to recognize any particular details, but I can see lots 'Skipped …" messages.
I can't understand what is happening… Is there any log to query??

I have tried it on 2 different Win10 machines both with the same result.

steve_xfer

You can disable your antivirus software which is probably blocking the creation of files. Or you can extract "Serum Presets" folder for \Documents\Xfer by opening the .exe with 7-zip (freeware).

Also FWIW you will see "skipped" if the files already exist, so I would also verify they don't already exist in the above location.