Mac OS Monterey - Every time I try to open Serum up in Logic it causes my whole Logic to shut down. Got Serum through Splice, I have updated both Serum and Logic and nothing is working. Anyone have a solution? Super frustrating.
Mac OS Monterey - Every time I try to open Serum up in Logic it causes my whole Logic to shut down. Got Serum through Splice, I have updated both Serum and Logic and nothing is working. Anyone have a solution? Super frustrating.
Check the "build" in Serum's Global tab. If it's not V1.363 then we would first recommend running the latest update from "your account". if the issue persists we could benefit from a crash report:
command-shift-G in Finder
~/Library/Logs/DiagnosticReports
Look for the most recent file (view by date, command-2 and click the
date column). It will be the most recent file ending in .crash
You can open a support ticket at https://support.xferrecords.com and attach the crash file there.
I'm in the same boat. Ableton latest version, Serum latex version. Macbook M2 pro latest version.
i have tried opening Serum in Ableton and Bitwig and it crashes both of the DAWs instantly.
Please fix your plugin. It is clearly not functioning as intended.
Still crashing Ableton/Bitwig… Still no response from the support team. Please help me out here.