Just bought Serum, doesn't show in Ableton.

Started by tonediggity

steve_xfer

The update installer is located in "your account" section of the website. Download and run that installer, and restart your DAW.

shanenewville

A Work-Around for Ableton Live not seeing plugins:
There is a bug in Live where sometimes no matter what you do a plugin will not show up.

One particular incident I can use was when I installed Soundtoys. Everything showed up except for Effects Rack. The work-around is to rename the dll. (for example; change "Effects_Rack.dll" to "Effect_Rack.dll" (removed the 's').

It's super dumb, but in some rare cases this might be the only way to get a plugin to show up. Not every user experiences this issue. It's a good work-around to try if all else fails. Do spend some time trying all the above first. Renaming files is not ideal. I told Ableton support maybe over a year ago, but who knows if they'll ever fix it.

steve_xfer

The above is not really great advice.
Renaming plugins will lead inevitably to duplicates when running updates, etc. Duplicate plugins is the top support item right now.

It's not a bug that a DAW will quarantine plugins which crash on scan. Otherwise you'd be stuck there as a user. To be fair, Live could be more verbose about quarantines, like other DAWs do (Cubase/Bitwig) and you wouldn't think it's a bug.

alt-click on Rescan button in Live preferences->plugins will rescan blacklisted plugins, no need to rename files.

and/or you can remove the plugin, launch and quit Live like that, then put it back, and it will rescan.