how to uninstall the demo?

Started by kim.loco

hey,how do i uninstall the  demo of serum windows version?
it do not show up in windows uninstall panel.

steve_xfer

Hi,

There are no registry modifications, and thus no uninstaller.

Delete the Serum plug-in(s) from the folder(s) you chose on install. 

Delete the “Serum” folder in C:/Documents/(you)/AppData/Roaming/Xfer/ 

Delete  the “Serum Presets” folder in C:/Documents/Xfer/ 

Yes, you can simply run the update installer and it should override the demo. It is possible it won't overwrite on Windows if you select a different destination folder for the plugin, but this isn't typically an issue.

raebeats-splice

Having issues, says something about the writing or script when i try to install. I already have serum im trying to overide the original with the new because i cannot delete the original. Advice?

Try restarting the computer completely and manually delete the files. You need to provide me more specific information about the error and the OS so I'm not totally shooting darts in the dark.

steve_xfer

I believe you are referring to Cthulhu, the full version installer is in "your account". Quit the DAW and run the full version installer. If Cthulhu is still showing as demo, please mention your DAW and OS.

hello,
there is no unistall icon for cthulhu.

ive updated cthulhu but it still gives me the old version

Hi,

There are no registry modifications, and thus no uninstaller.

Delete the Serum plug-in(s) from the folder(s) you chose on install. 

Delete the “Serum” folder in C:/Documents/(you)/AppData/Roaming/Xfer/ 

Delete  the “Serum Presets” folder in C:/Documents/Xfer/ 

  1. For VST2: C:\Program Files\Steinberg\VSTPlugins -> delete "serum_x64.dll"
    For VST3: C:\Program Files\Common Files\VST3 -> delete "serum.vst3"
  2. Win key + R -> Roaming -> delete the "Xfer" folder
  3. C:\Users\(you)\Documents -> delete the "Xfer" folder

user-7353946592-splice

I cant delete this folder:

C:\Users(you)\Documents -> delete the "Xfer" folder

because it says I need to provide administrator provisions. I AM the administrator. It is unsuccesful. It says try again.

Why is it so hard to get rid of Serum? How do I delete this folder?

steve_xfer

That isn't typical at all, maybe it relates to OneDrive or another MS account which was active on the system.

try following the steps below:

• Right-click on the folder you want to delete and select "Properties".
• In the Properties window, go to the "Security" tab.
• Click on the "Advanced" button, then select the "Owner" tab.
• Click on the "Edit" button, then select your username or group from the list of available options and tick the checkbox "Replace owner on subcontainers and objects" option.
• Click on "Apply" and then "OK" to close all windows.

Now you have taken ownership of the folder, you can try deleting it again:

• Right-click on the folder you want to delete and select "Delete".
• If you still get the "Administrator permission required" error, right-click the folder and select "Properties" again.
• In the Properties window, go to the "Security" tab.
• Click on the "Edit" button, then select your username or group from the list of available options and tick the checkbox "Full control" option.
• Click on "Apply" and then "OK" to close all windows.

Now you should be able to delete the folder without encountering any further issues.