Anyone else have the problem when serum scans your presets for database it crashes ableton and logic x? Using both purchased copies of ableton and logic x as well as serum. I tried to see if there was maybe a weird file in my presets folder but all FXP. …..maybe corrupt preset file or something?? its really annoying cant open serum now without it crashing ableton or logic x within 30 sec. ive already restarted ….checked disk for repairs…and permissions …cleared the p ram and cleared registry and this still happens i'm running a 2015 MAC PRO with SSD and UAD Apollo never have had issues with anything else on my set up.
Make sure you're using the latest version of Serum in "your account".
If so, It's probably a corrupt preset, corrupt in a strange way I don't have currently have an exception handling for - I would start by removing any recently-added 3rd party preset folders from your Serum presets folders, I expect things will work instantly then.
You can narrow it down from there, by adding in some folders, etc. Feel free to send me any folder causing an issue so I can diagnose it here. -> [email protected]
Thanks for speedy answer didn't wanna have to sift through them but i will and will send the culprit when i locate it thanks again.
Same here! I am trying to sort it out. Is there any diag or dev version with some logging we can try?
No tool, I would recommend to cut them in half and continue that, if you email / notify me of the offending folder or preset I can diagnose and help prevent the issue in the next update.
